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Privacy Policy

Privacy Policy

The St. Lucie County Tourism Office (aka Visit St. Lucie) respects your privacy and is committed to protecting it through the compliance with this policy. By voluntarily providing personal information and giving your consent, you are consenting to the collection and use of your personal information in accordance with the policy terms. You should know that we do not sell this information, nor do we disclose it to any outside parties except as required by Florida or federal law. In this privacy policy, we explain what personal information we collect and why we collect it. It also tells you how you can access, amend or remove your personal information to avoid future communication. Please be aware that removing your information does not delete it and it would still be available if the law required disclosure. 

THE INFORMATION WE COLLECT 

By subscribing to our emails, requesting a proposal, entering a contest, using a kiosk, requesting a visitor’s guide or more information about our destination, you voluntarily provide us with personal information. We collect several types of information. This could include: 

Name—used for personal identification. 

Email Address—used as a main way of communicating with you. For example, emails you have opted into, notifications about a contest entry or request for more information. 

Postal Address—used to send you requested information such as a visitor’s guide or brochure. 

City/State/Country—used for market research and reporting. 

Telephone Number—used as a way to communicate with you. 

Interests—used to send you information and inspiration that is relevant to your interests. 

Travel Month/Year—used to send you information relevant to the season you will be traveling. 

COOKIES & INTEREST-BASED ADVERTISING 

As part of offering a personalized experience, and in line with common industry practices, our website permits data collection for interest-based advertising partners who may use this information to display advertising from our destination on other websites. It also may be used to enhance your user experience on our website. In addition, we utilize cookie technology on our website. A cookie is a unique identifier, sent to your computer by our web server that will enable us to identify your computer when you visit our website. The cookies collect information, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. 

WHO HAS ACCESS TO YOUR INFORMATION 

Aggregated Demographic Information 

St. Lucie County may share aggregated demographic information with third parties, but this information is not linked to any personal information that can identify you or another individual person other than IP address. No personal information is disclosed by us in this manner.

Ad Serve Companies

We use third-party advertising companies to serve ads when users visit our Websites and advertisements. These companies may use information (not including name, address, email address or telephone number) about visitors to our Websites to provide advertisements about goods and services of interest to such visitors. 

Partners 

Also, we may provide your contact information to our partners and affiliates who may, in turn, send you information by, for example, mail or email about their products and services. We may offer a special promotion (such as a sweepstakes, contest or a free subscription to goods and services) on the website in conjunction with a third-party service provider, sponsor or promotional partner, and share your information with that third-party service provider, sponsor or promotional partner so that it can send you other special promotions it offers and in those instances, we will inform you of the identity of the third-party partners. You may request access to your data at any time and request removal of your data to avoid future communications, by contacting tourism@stlucieco.org. Please be aware that removal is not deletion. 

YOUR PREFERENCES AND CHOICES 

You have control over the personal information that you share with us. If at any time you would like to access, amend or remove you-r information to avoid future communications, please contact us at tourism@stlucieco.org or call 800-344-5443 . Please be aware that the original communication will be retained. 

We know that you will have a wonderful time when you visit our area. This privacy policy ensures that you will have an equally trouble-free experience when you visit our website. In the event that we alter this policy, we will post the changes on our website at www.visitstlucie.com

If you have any concerns about this policy, please feel free to contact us.